Return & Refund Policy – Devi Fashions

At Devi Fashions, we strive to ensure you love every purchase. However, if you are not completely satisfied, we’re here to help.

1. Return Eligibility

  • Returns are accepted within 7 days of delivery
  • Items must be unused, unwashed, and in original condition
  • Product must have original tags and packaging intact
  • Items purchased on sale or discount may not be eligible for return (if applicable)

2. Non-Returnable Items

  • Worn, washed, or damaged products
  • Products without original packaging or tags
  • Customized or altered sarees (if any)

3. Return Process

To initiate a return:

  • Contact us at devifashions65@gmail.com or +91 9038311102
  • Share your order details and reason for return
  • Our team will guide you through the return process

4. Refund Policy

  • Refunds will be processed after product inspection
  • Approved refunds will be credited within 5–7 working days
  • Refunds will be made via the original payment method

5. Exchange Policy

  • Exchanges are subject to product availability
  • If the requested item is unavailable, a refund will be issued

6. Shipping Charges

  • Return shipping charges may apply unless the product is defective or incorrect
  • Original shipping charges (if any) are non-refundable

7. Damaged or Wrong Product

If you receive a damaged or incorrect product:

  • Inform us within 48 hours of delivery
  • Share images/video proof for quick resolution

8. Cancellation

  • Orders can be cancelled within 24 hours of placing the order
  • Once shipped, orders cannot be cancelled

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